GDPR Statement

Edward Rawlings (Hook) Limited T/A Rawlings Transport are committed to protecting your personal data and we want you to understand the choices and control you have over your information.

The new General Data Protection Regulations (GDPR) comes into force on 25th May 2018.  Some of the changes to how data is stored and/or processed are highlighted below:

We hold various data on your organisation which may include but is not a definitive list:

The information we hold is only used for the purposes of trading and communicating with yourselves and is stored within our secure in-house server. We have never and will never pass your personal data on to a third party without your express permission.

To comply with the new GDPR regulations we require your consent to us holding your data on file, if you have not replied by Friday 25th May 2018 we will assume you consent.

If you do not consent or wish to check any data we hold please contact gdpr@rawlings.co.uk and we will provide you with the information requested or remove your records from our database immediately.

PRIVACY POLICY

Please Read This Privacy Policy Carefully

We are Edward Rawlings (Hook) Ltd T/A Rawlings Transport registered in England and Wales, Company number 721920. VAT Number: 792406515

CONTACT DETAILS

Postal address: Rawlings Fuels, Rawlings Road, Hook, Hampshire, RG27 9HU

Telephone number:01256 762482

Email address: gdpr@rawlingsfuels.co.uk

Manager: Steve Rapley

Edward Rawlings (Hook) Ltd is the controller and responsible for your Personal Data (collectively referred to as “we”, “us” or “our” in this Privacy Policy).

This Privacy Policy is issued on behalf of the Edward Rawlings (Hook) Ltd so when we mention Rawlings Fuels, “we”, “us” or “our” in this Privacy Policy, we are referring to the relevant company in the Edward Rawlings (Hook) Ltd group responsible for processing your data. We will let you know which entity will be the controller for your data when you purchase a product or service with us Edward Rawlings (Hook) Ltd is the controller and responsible for this website.

 

This Privacy Policy sets out how we use and protect any information that you give us when you use this website.

We are committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, you can be assured that it will only be used in accordance with this Privacy Policy.

We may change this policy from time to time by updating this page. You should check this page from time to time to ensure that you are happy with any changes. This Privacy Policy as last updated 26th April 2018.

What we collect

We may collect the following information:

If you fail to provide Personal Data

Where we need to collect Personal Data by law, or under the terms of a contract we have with you and you fail to provide that data when requested, we may not be able to perform the contract we have or are trying to enter into with you (for example, to provide you with goods or services). In this case, we may have to cancel a product or service you have with us but we will notify you if this is the case at the time.

How is your personal data collected?

We use different methods to collect data from and about you including through:

Direct interactions. You may give us your identity, contact by filling in forms or by corresponding with us by post, phone, email or otherwise. This includes Personal Data you provide when you request our delivery service.

We will only use your personal data when the law allows us to. Most commonly, we will use your personal data in the following circumstances:

What we do with the information we gather

We require this information to understand your needs and provide you with a better service, and in particular for the following reasons:

Purposes for which we will use your personal data

We have set out below, in a table format, a description of all the ways we plan to use your Personal Data, and which of the legal bases we rely on to do so. We have also identified what our Legitimate Interests are where appropriate.

Note that we may process your Personal Data for more than one lawful ground depending on the specific purpose for which we are using your data. Please contact us if you need details about the specific legal ground we are relying on to process your Personal Data where more than one ground has been set out in the table below.

Purpose/Activity Type of data Lawful basis for processing including basis of Legitimate Interest
To register you as a new customer (a) Identity
(b) Contact
Performance of a Contract with you
To manage our relationship with you which will include:
(a) Notifying you about changes to our terms or privacy policy
(a) Identity
(b) Contact
(c) Profile
(a) Performance of a Contract with you
(b) Necessary to comply with a legal obligation

Security

We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.

Change of purpose

We will only use your personal data for the purposes for which we collected it.

If we need to use your personal data for an unrelated purpose, we will notify you and we will explain the legal basis which allows us to do so.

Please note that we may process your personal data without your knowledge or consent, in compliance with the above rules, where this is required or permitted by law.

Disclosures of your personal data

We may have to share your personal data with the parties set out below for the purposes set out in the table above.

Internal Third Parties. Other companies in our group acting as joint controllers or processors and that provide IT and system administration services and undertake reporting.

External Third Parties. Including service providers acting as processors or hosts who provide IT and system administration services and service agents for support and delivery companies for the transportation of products.

Professional advisers acting as processors or joint controllers including solicitors, barristers, bankers, auditors and insurers based in the United Kingdom or EEA who provide consultancy, banking, legal, insurance and accounting services.

HM Revenue & Customs, regulators and other authorities acting as processors or joint controllers based in the United Kingdom who require reporting of processing activities in certain circumstances.

Government Agencies for example for fraud or illegal activities.

Third parties to whom we may choose to sell, transfer, or merge parts or all of our business or our assets. Alternatively, we may seek to acquire other businesses or merge with them. If a change happens to our business, then the new owners may use your personal data in the same way as set out in this Privacy Policy.

We require all third parties to respect the security of your personal data and to treat it in accordance with the law. We do not allow our third-party service providers to use your personal data for their own purposes and only permit them to process your personal data for specified purposes and in accordance with our instructions.

Data retention

How long will you use my personal data for?

We will only retain your personal data for as long as necessary to fulfil the purposes we collected it for, including for the purposes of satisfying any legal, accounting, or reporting requirements.

To determine the appropriate retention period for personal data, we consider the amount, nature, and sensitivity of the personal data, the potential risk of harm from unauthorised use or disclosure of your personal data, the purposes for which we process your personal data and whether we can achieve those purposes through other means, and the applicable legal requirements.

By law we have to keep basic information about our customers (including Contact, Identity, Financial and Transaction Data) for six (6) years after they cease being customers for tax purposes.

In some circumstances, you can ask us to delete your data: see Request erasure of your personal data, below for further information.

Your legal rights

Under certain circumstances, you have rights under data protection laws in relation to your personal data as listed below:

Please email us on gdpr@rawlings.co.uk if you wish to exercise any of these rights.

No fee usually required

You will not have to pay a fee to access your personal data (or to exercise any of the other rights). However, we may charge a reasonable fee if your request is clearly unfounded, repetitive or excessive. Alternatively, we may refuse to comply with your request in these circumstances.

What we may need from you

We may need to request specific information from you to help us confirm your identity and ensure your right to access your personal data (or to exercise any of your other rights). This is a security measure to ensure that personal data is not disclosed to any person who has no right to receive it. We may also contact you to ask you for further information in relation to your request to speed up our response.

Time limit to respond

We try to respond to all legitimate requests within thirty (30) calendar days from the date of receipt of your request. Occasionally it may take us longer, if your request is particularly complex or you have made a number of requests. In this case, we will notify you and keep you updated. Where you are sending us a request via post rather than email we recommend you send it via recorded delivery to guarantee safe delivery.

ICO, Data Protection Act 1998 and GDPR

We adhere to the following principles:

Severability

If a court finds part of this Privacy Policy illegal, the rest will continue in force. Each of the clauses of these terms operates separately. If any court or relevant authority decides that any of them are unlawful, the remaining clauses will remain in full force and effect.

Partnership

Nothing herein contained shall give rise to a partnership or a contract of employment between you and us.

Assignment

You may not assign, mortgage or otherwise transfer this Privacy Policy, data or any rights, duties and obligations hereunder. It is acknowledged by you that we may use our employees, officers, representatives or third party consultants to carry out our work within this Privacy Policy. We may assign the benefit of this Privacy Policy, data or any rights, duties or obligations to any firm or company in which we hereafter acquire a controlling interest or which acquires a controlling interest in us without prior approval from you. Save that we shall remain primarily liable hereunder until such time as the prospective assignee enters into an agreement to fulfil our obligations hereunder.

Waiver

No waiver or affirmation of any breach of or non-compliance with any term hereof by the parties shall be deemed to be a waiver or affirmation of any preceding or succeeding breach of or non-compliance with the same or any other term.

Third parties

Save to the extent expressly set out herein, this Privacy Policy and is not intended to nor shall it create any rights, entitlements, claims or benefits enforceable by any person that is not a party hereto. Accordingly, save to the extent expressly set out in this Privacy Policy, no person shall derive any benefit or have any right entitlement or claim in relation to this agreement by virtue of the Contract (Rights of Third Parties) 1999.

Jurisdiction

This Privacy Policy shall be governed by and construed in accordance with the laws of England. The parties irrevocably agree that the English Courts shall have exclusive jurisdiction to settle any dispute arising out of or in connection with this Privacy Policy.

Further information

If you wish to learn more information or have a question about your Personal Data or cookies please email us on gdpr@rawlings.co.uk , telephone 01256 762482 or write to us at: Rawlings Transport, Rawlings Road, Hook, RG27 9HU.